Pearey House in North Shields is looking for a friendly, reliable volunteer to provide practical IT support to staff, visitors and groups who use the building. This is a wonderful chance to help keep our systems running smoothly and ensure everyone can make the most of our digital facilities, all while giving back to your local community.
You will be the go-to person for day-to-day IT queries and light technical support – helping with everything from setting up devices and troubleshooting basic software issues to getting equipment ready for meetings, events and community sessions.
This is a low-pressure, flexible role for just a few hours each week, ideal if you have a bit of know-how and would enjoy sharing it with others. No formal qualifications are needed – a practical, patient approach and a willingness to help are what matter most.
You will join a welcoming team at Pearey House, meet new people, and make a real difference to how our community space works for everyone who visits.
This opportunity is coordinated through the Social Inclusion Team, North Tyneside Council.
What skills do I need?
What we’re looking for:
- Basic to intermediate practical IT knowledge – confident with computers, laptops, printers, internet/Wi‑Fi and common software (e.g. Microsoft Office, email)
- Ability to explain things simply and patiently to people with different levels of digital confidence
- A friendly, approachable manner and good communication skills
- Reliability and commitment to attend on agreed days/times
- Problem‑solving mindset – able to work through common issues calmly
- Respect for confidentiality and the privacy of people using Pearey House
Desirable but not essential:
- Experience helping others with technology or providing IT support
- Familiarity with setting up audio/visual equipment for meetings or small events
- Knowledge of different devices (tablets, mobile devices) and operating systems
- Links to or an interest in the North Shields local community
In return:
- Flexible hours – we can fit sessions around your availability
- Full induction and on‑site support from the team
- A warm, friendly environment in a well‑known local building
- The satisfaction of keeping a valued community hub running smoothly
- Reasonable out‑of‑pocket expenses reimbursed
About Pearey House Centre for Visually Impaired
The society is an independent organisation offering support and help to the blind and visually impaired of North Tyneside. We provide a centre 5 days a week; crafts; activities; socialising; we also have 12 flats for people who are able to care for themse.
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