Charity shop manager

We are looking for a dedicated and organised Volunteer Charity Shop Manager to oversee the day-to-day running of our shop. This role is essential in ensuring the shop operates smoothly, supports our volunteers, and maximises income to help Roots for Change UK deliver its charitable activities.

What skills do I need?

Open and/or close the shop in line with agreed hours.

Manage and support shop volunteers, creating a welcoming and inclusive environment.

Supervise till operations, cash handling, and daily takings.

Oversee sorting, pricing, and presentation of donated items.

Ensure excellent customer service and positive community engagement.

Maintain a clean, safe, and organised shop environment.

Support food distribution and donation processes where required.

Work alongside the charity leadership team to implement shop promotions and fundraising initiatives.

About Roots for Change

We provide welfare services, and we offer 7 different courses in partnership with WEA, such as community interpreting, health and social care, teaching assistant, maternity support worker, and others, we offer ESOL classes every Friday at St Vincent's support center and also make some organic products workshops to help people get their finance independence such as how to make natural candles, bath salts and medicinal balm.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

Commitment: 3–5 days per week, Min. 4 hours per day