Buggy Driver Volunteer

What is the purpose of the role?

The volunteer will transport Patients, Visitors, around the hospital as requested, as a free service for the hospital voluntary services. This service is operated 7 days a week and is run solely by volunteers.

What tasks can this role include?

· Building up a relationship with patients/families/visitors

What are the benefits to you?

· An opportunity to gain experience of a hospital setting

· Develop your skills and experience

· A flexible role which can fit around your existing commitments

What are the benefits to our organisation?

· Improved patient/families experience of our busy hospital

What support and training will be provided?

· Full Volunteer Recruitment Process

· Volunteer Induction training

· Full buggy training/incident/accident reporting

· Specific training for the role eg: the driver is provided with a one way bleep to receive and respond to requests from hospital staff, wards and departments within the hospital

· Regular and on going support from a named member of staff

· On going training as the role requires

· Out of pocket expenses are reimbursed in accordance with Northumbria Healthcare NHS Foundation Trust Volunteering Policy

Note: The buggy service requires batteries to be recharged each evening so the driver on the evening shift must put the vehicle on charge before he/she leaves. Similarly the volunteer on the morning shift must collect the buggy from the charging point. Instruction will be given to all volunteers

What skills do I need?

This might be the role for you if:

· You are confident to talk to Patients/families

· You enjoy chatting with people and putting them at ease

· You have excellent listening skills

· You are empathetic and non-judgemental

· Full clean driving licence

· Can provide one morning, afternoon or evening per week

What skills, knowledge and experience might you gain through this role?

· Confidence and increased knowledge of a Hospital

· Social skills and inter-personal skills

· An awareness and understanding of disability

· Reliable and trustworthy

· Ability to approach Patients/Visitors in a confident and considerate manner

· Sensitive and tactful nature

Location: North Tyneside General hospital and Wansbeck General hospital

A DBS check at an enhanced level is required for this role

If you are interested in this role with Northumbria Healthcare NHS Foundation Trust or would like further information then please email [email protected] or call 0191 2031354

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

various